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Help With Pse5 Shutting Down


TracEy

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Have any of you had this problem:

 

When I go to my LO and want to type in some journaling, the program without notice shuts down. I tried installing the PSE5 into my computer again to see if it would fix the problem, and restarted my compter, but no fixes were made. Has this happened to you, and what did you do to fix the problem? I am going to try to scrap without journaling in the meantime. I will come back soon to check in. Thanks in advance for reading this thread.

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have you tried cleaning out your temp files and defragging?? and then maybe your pse is bogged down? not sure this has never happeend to me..But i know with other programs you need to clean out the computer...Also you said you already restarted and it keeps doing it....Did you unistall before reinstalling? have you restarted your computer?? I dont know thats just some of the questions i would ask...Sorry if that dont help....

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Update:

 

I finished a layout without any journaling, saved, and all was good. Then I tried to journal and again it shut me out. Now I looked back to see when the last time I used journaling is when I used one of the Type Paths on a couple previous LO's I did. Could the type path have something to do with it? I am not using type paths on this LO, just plain ole' journaling. I have never had journaling problems till now.

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It sort of sounds like a RAM problem. I have been working on Secrets for PSE5 and haven't had the problem with it, but I HAVE had this happen a number of times with PS CS3 and that is making me CRAZY! I have never had this before because my machine is pretty big.

 

Journaling does take a lot of RAM, though. It seems to be one of the items that can take the longest for PSE to respond when it is working on it. I noticed it when doing that part of Secrets. Actually, it seems slower when working with text than PSE 4 and I had more trouble getting things to work than before. It might be because they added a couple of features that are supposed to make it spiffier like this fake-Italics and fake-bold. Hmmmmm..... You know, I think there is something to this. I did have more slowness here than elsewhere.

 

How much RAM do you have? If you have a bunch, I would try doing things that can speed your computer back up. That would include uninstalling any unnecessary software (it tends to pile up on you) and turning off some auto-run processes when you are working in PSE. Try using less software along with PSE - anything to keep your RAM use down. And definitely reboot before you start because that makes you start out fresh.

 

Oh - and clean out your temporary web files. Your computer actually goes through those when you reboot and that uses up RAM.

 

Other things that can help include making sure that your hard drive isn't too full. If it is more than 50% full, your software will run slower. This is where external hard drives come in very handy.

 

And speaking of external hard drives... if you have one, use it as a scratch-disk for PSE 5. (Edit>Preferences>Preferences) Using a difference drive for your Scratch Disk than where PSE 5 is installed will make it run better.

 

Hope that helps!

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Hi ,do you do what Mary said? I clean out my disc daily, you go to-Accessories.>system tools,> disc clean up. Also how much ram do you have?

 

 

oops everyone responded at the same time....Ro will give you the best advice.

 

What do you mean by using my EHD as a scratch disk? I need to go look that one up.

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I have 1.25 GB of ram. I just installed it over the weekend because someone (forgot who) said my computer was running slow (was 254 MB) because I did not have the memory. It seems the RAM is fine. I will have to check the other areas. I will keep you posted.

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One thing to clear up... RAM sticks alone won't prevent you from having RAM problems. I actually have 2 G of RAM and I have to do all of the things that I have just told you about off and on!

 

It was smart to upgrade your RAM because you really didn't have that much before, but there are other things that can be bogging your RAM down. Remember, RAM is thinking power and if your computer is trying to do too much at the same time because you have cluttered temp files, auto processes that are slowing you down, too much software open, had your computer on too long (a killer here is browsing the net too long), then even having a lot of RAM won't stop you from having problems. Gotta clear it out so the RAM can help your computer think better.

 

Good luck in figuring it out. That text problem has to be SO annoying!

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update:

 

Ok, so I tried using the font without the bold set on and it worked. For some reason it does not like the bold being on. Strange. DH is going to try to fix tomorrow and make some phone calls if he cant get it to work. Thank you everyone for all your advice and help. DH is going to work on the recommendations.

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I think you've got either boogies or ear was in your computer. (It's getting close to Harry Potter time. Those of you familiar with the books will recognize my references.)

 

Bunny

 

P.S. Sorry I don't have any real advice on your problem.

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Guest Debbyo

Ro thanks for all the advice about clean-up etc. but what did you mean about using the EHD as a "scratch disk" ? I have an ehd that I put all my SG's stuff and photos on, but I have never understood how you can use it while doing work in PSE5 (or 4, when I used it). Would you mind explaining it to us? I probably am not the only one that would like a little more info. TIA :dunno:

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Okay, I'll try to explain it in simplistic terms. Adobe has designed PSE and PS to have its own memory system. It splits it up. Think of your software using two kinds of thinking (RAM).

 

1. The thinking power necessary to run the actual software

2. The thinking power necessary to remember the commands that you have done (that backing yourself up if you goof ability).

 

Number 2 uses a lot of the virtual RAM because it has to recall what you are doing.

 

Thus the Scratch Disk.... kind of like a scratch paper when you were working on math problems (stupid analogy but that is how I remember it). If you tell your software that you want your Scratch disk to be on a different hard drive, your computer will run faster when you are using your Adobe software. It defaults at same location where you software is installed (usually C drive).

 

To change the Scratch Disk location go to Edit>Preferences and then scroll through the options until you see it. You can then use the drop down box to locate a different hard drive. It is best to use one that is not FULL (the emptier it is the better!) because PSE and PS needs contigulous hard drive space (next to each other) to create a scratch disk. If your disk is full, then it won't work. So it is important that you defrag that scratch disk drive regularly so that the files aren't thrown all over the place. Defragging a drive is kind of like going into your office and cleaning up your filing cabinet and putting the files that belong together in the same file. Your computer tends to throw them around your computer office and defragging tidies it up.

 

A Scratch Disk should not be the same drive where you store your large PSE/PS files that you are editing, either.

 

A tidy hard drive makes a better Scratch Disk and THAT makes your PSE/PS run faster.

 

Oh... and if you go into your PSE/PS software to indicate where you want your Scratch Disk to be located, you have to close the software and restart it for the change to take effect.

 

I use this drive I have where I store random things - just store things that I don't really edit much... a bunch of small files.

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Thank you Ro. I didn't know a few of these things ... even just defragmenting an external drive... didn't know it needed it. THANKS!!

:thanks:

 

Tracey I hope you get your glitches worked out soon. I popped in to see if I could offer help, but looks like you got a ton. Good luck!!

:daisy:

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  • 1 year later...

Okay - I'm interested in the scratch disk info.

 

I have had to uninstall and reinstall my PSE5 - I did that because I was trying to load more styles and a message came up that said it couldn't load them because the scratch disk was full.

 

I did a defrag and reinstalled again. I had all sorts of difficulty getting my styles to load again and I can only get about half of them loaded before the scratch disk is full again. Very frustrating considering that I had heaps more loaded before this problem of the scratch disk appeared.

 

I have two internal hard drives. If I change my preferences and select the 2nd hard drive instead, should I remove the styles first and then reload them when I've made the new directory or whatever it is?

 

Thanks

Vivvi

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When I go to Edit>Preferences, it comes up with First: Startup, C, D then Second: None, C, D then Third (the same as second) and Fourth (same as second and third).

 

Do I leave the First as Startup, then in Second select D (my other internal hard drive)?

 

I'm soooo not tech savvy.

 

Thanks for any help you can give me.

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I had this problem a while ago. Cleaning up my computer is routine for me and I have ample RAM, so it was so frustrating not knowing what the problem was. I went into Edit>Preferences>Memory and Cache and I found where I could up the amount of my RAM that PSE could access. It was set originally at 55% so I moved it to 80% and experienced a notable difference.

I haven't tried the scratch disk yet. I'm curious though. I wonder if I have a drive that is partitioned into several drives, if it would still work as a scratch disk or if it would somehow know I'm still on the same disk.

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also ladies ..i know i have said this before but ....there is a preference setting that allocates the history portion of your program..it is called states it is set by adobe to 50...if you need to back up coz you made that many mistakes save the lo as a psd & & restart it lo (IMO). change the history setting to no more than 8 possibly 10..pse should run alot smoother. hope that helps also

 

Caren

 

Vivvi I had over 50styles in my folder my pse ran just fine even before I got my new pc with 1.5 gigs of memory & a ehd.

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Caren, I'm sorry but I don't understand anything much in your message!

 

I just wish someone could tell me how to change the preferences for the scratch disk so that I have it in my D drive instead of my C drive and whether I have to take the styles out first and reload them once I've changed the scratch disk location.

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WOW! Thanks for all the great info. I ran into a scratch disck problem last week and discovered my c drive was almost full. I have a Passport EHD which is approx 50% full. My C drive is approx 75% full. Should I invest in another Passport and use it just for what? Scratch disk and what else? This will help me determine what size to get or should I always get the largest I can afford? I do want to keep the laptop portable for my digi scrapbooking.

 

I currently have all my scrapbooking supplies and photos on my EHD.

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Okay, I'll try to explain it in simplistic terms. Adobe has designed PSE and PS to have its own memory system. It splits it up. Think of your software using two kinds of thinking (RAM).

 

1. The thinking power necessary to run the actual software

2. The thinking power necessary to remember the commands that you have done (that backing yourself up if you goof ability).

 

Number 2 uses a lot of the virtual RAM because it has to recall what you are doing.

 

Thus the Scratch Disk.... kind of like a scratch paper when you were working on math problems (stupid analogy but that is how I remember it). If you tell your software that you want your Scratch disk to be on a different hard drive, your computer will run faster when you are using your Adobe software. It defaults at same location where you software is installed (usually C drive).

 

To change the Scratch Disk location go to Edit>Preferences and then scroll through the options until you see it. You can then use the drop down box to locate a different hard drive. It is best to use one that is not FULL (the emptier it is the better!) because PSE and PS needs contigulous hard drive space (next to each other) to create a scratch disk. If your disk is full, then it won't work. So it is important that you defrag that scratch disk drive regularly so that the files aren't thrown all over the place. Defragging a drive is kind of like going into your office and cleaning up your filing cabinet and putting the files that belong together in the same file. Your computer tends to throw them around your computer office and defragging tidies it up.

 

 

A Scratch Disk should not be the same drive where you store your large PSE/PS files that you are editing, either.

 

A tidy hard drive makes a better Scratch Disk and THAT makes your PSE/PS run faster.

 

Oh... and if you go into your PSE/PS software to indicate where you want your Scratch Disk to be located, you have to close the software and restart it for the change to take effect.

 

I use this drive I have where I store random things - just store things that I don't really edit much... a bunch of small files.

 

 

 

 

I was checking this out and am not sure which one to change. I have four options for scratch disks. The first one says start up, and the 2nd, 3rd, and 4th say none. Do I just change the first one or all of them?

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PLEASE HELP!!!

 

My Elements (on Vista) will sometimes shut down when using text, so I did what was suggested here and now I can't open Elements!

 

I get an error message "Could not initialize PHotoshop Elements because the file is locked. Use the 'Properties' command in the Windows Explorer to unlock the file."

 

I have tried everything, including uninstalling and reinstalling Elements. Still getting the error!!!

 

ps--the Organizer will still open--it's the editor that won't open.

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I fixed it--I had to right click my shortcut, run program as administrator, and reset the preferences from there. Whoa, I was going ballistic for a few hours here.

 

Now I have to track down and reinstall all my styles, brushes, actions.

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Okay, I'll try to explain it in simplistic terms. Adobe has designed PSE and PS to have its own memory system. It splits it up. Think of your software using two kinds of thinking (RAM).

 

1. The thinking power necessary to run the actual software

2. The thinking power necessary to remember the commands that you have done (that backing yourself up if you goof ability).

 

Number 2 uses a lot of the virtual RAM because it has to recall what you are doing.

 

Thus the Scratch Disk.... kind of like a scratch paper when you were working on math problems (stupid analogy but that is how I remember it). If you tell your software that you want your Scratch disk to be on a different hard drive, your computer will run faster when you are using your Adobe software. It defaults at same location where you software is installed (usually C drive).

 

To change the Scratch Disk location go to Edit>Preferences and then scroll through the options until you see it. You can then use the drop down box to locate a different hard drive. It is best to use one that is not FULL (the emptier it is the better!) because PSE and PS needs contigulous hard drive space (next to each other) to create a scratch disk. If your disk is full, then it won't work. So it is important that you defrag that scratch disk drive regularly so that the files aren't thrown all over the place. Defragging a drive is kind of like going into your office and cleaning up your filing cabinet and putting the files that belong together in the same file. Your computer tends to throw them around your computer office and defragging tidies it up.

 

 

A Scratch Disk should not be the same drive where you store your large PSE/PS files that you are editing, either.

 

A tidy hard drive makes a better Scratch Disk and THAT makes your PSE/PS run faster.

 

Oh... and if you go into your PSE/PS software to indicate where you want your Scratch Disk to be located, you have to close the software and restart it for the change to take effect.

 

I use this drive I have where I store random things - just store things that I don't really edit much... a bunch of small files.

 

 

 

 

I was checking this out and am not sure which one to change. I have four options for scratch disks. The first one says start up, and the 2nd, 3rd, and 4th say none. Do I just change the first one or all of them?

 

 

Please, please, please...someone help with this. I am leaving the country and taking my laptop and I'd like to have this fixed before I go. I have 24 hrs to do it...well, I have 24 hrs before I leave home, LOL, there's not really 24 hrs spare to do it in!

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Okay, I'll try to explain it in simplistic terms. Adobe has designed PSE and PS to have its own memory system. It splits it up. Think of your software using two kinds of thinking (RAM).

 

1. The thinking power necessary to run the actual software

2. The thinking power necessary to remember the commands that you have done (that backing yourself up if you goof ability).

 

Number 2 uses a lot of the virtual RAM because it has to recall what you are doing.

 

Thus the Scratch Disk.... kind of like a scratch paper when you were working on math problems (stupid analogy but that is how I remember it). If you tell your software that you want your Scratch disk to be on a different hard drive, your computer will run faster when you are using your Adobe software. It defaults at same location where you software is installed (usually C drive).

 

To change the Scratch Disk location go to Edit>Preferences and then scroll through the options until you see it. You can then use the drop down box to locate a different hard drive. It is best to use one that is not FULL (the emptier it is the better!) because PSE and PS needs contigulous hard drive space (next to each other) to create a scratch disk. If your disk is full, then it won't work. So it is important that you defrag that scratch disk drive regularly so that the files aren't thrown all over the place. Defragging a drive is kind of like going into your office and cleaning up your filing cabinet and putting the files that belong together in the same file. Your computer tends to throw them around your computer office and defragging tidies it up.

 

 

A Scratch Disk should not be the same drive where you store your large PSE/PS files that you are editing, either.

 

A tidy hard drive makes a better Scratch Disk and THAT makes your PSE/PS run faster.

 

Oh... and if you go into your PSE/PS software to indicate where you want your Scratch Disk to be located, you have to close the software and restart it for the change to take effect.

 

I use this drive I have where I store random things - just store things that I don't really edit much... a bunch of small files.

 

 

 

 

I was checking this out and am not sure which one to change. I have four options for scratch disks. The first one says start up, and the 2nd, 3rd, and 4th say none. Do I just change the first one or all of them?

 

 

Please, please, please...someone help with this. I am leaving the country and taking my laptop and I'd like to have this fixed before I go. I have 24 hrs to do it...well, I have 24 hrs before I leave home, LOL, there's not really 24 hrs spare to do it in!

 

I changed the drive for the startup (to my EHD) and just left the others alone. I closed down and rebooted and it is working fine. I'm assuming that it is recognizing the EHD. I'm not an expert by any means so if someone with more experience answers differently, I would follow their advice. Have a good trip!

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I found this while looking around the net.... From what I understand, you can change all four, starting with the first one. Hope this helps some.

 

When your system does not have enough RAM to perform an operation, Photoshop and ImageReady use a proprietary virtual memory technology, also called scratch disks. A scratch disk is any drive or a partition of a drive with free memory. By default, Photoshop and ImageReady use the hard drive that the operating system is installed on as its primary scratch disk.

 

You can change the primary scratch disk and, in Photoshop, designate a second, third, or fourth scratch disk to be used when the primary disk is full. Your primary scratch disk should be your fastest hard disk, and should have plenty of defragmented space available.

 

The following guidelines can help you assign scratch disks:

* For best performance, scratch disks should be on a different drive than any large files you are editing.

* Scratch disks should be on a different drive than the one used for virtual memory.

* Scratch disks should be on a local drive. That is, they should not be accessed over a network.

* Scratch disks should be conventional (non-removable) media.

* Raid disks/disk arrays are good choices for dedicated scratch disk volumes.

* Drives with scratch disks should be defragmented regularly.

 

To change the scratch disk assignment:

 

1. Choose Edit > Preferences > Plug-Ins & Scratch Disks.

2. Do one of the following:

* (Photoshop) Choose the desired disks from the menus. You can assign up to four scratch disks of any size your file system supports. Photoshop lets you create up to 200 GB of scratch disk space using those scratch disks.

* (ImageReady) Choose a primary scratch disk.

3. Click OK.

4. Restart Photoshop or ImageReady for the change to take effect.

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Thanks for this info, Margot and Teresa.

 

Okay, so I'll go in through Edit>Preferences>Plug-ins and Scratch Disks and in the First I'll change Startup to D: Drive and just leave the others for now and hopefully everything will work fine.

 

I just fail to understand how the Scratch Disk can be full if Photoshop creates a 200GB scratch disk! I don't think mine would have 200GB on it.

 

Thank you again.

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I just fail to understand how the Scratch Disk can be full if Photoshop creates a 200GB scratch disk! I don't think mine would have 200GB on it.

 

Well, it only creates what it can. If you only have 30 GB available, it will create 30 GB of scratch disk space. If you have 15, it will use 15GB. The maximum it can create is 200 GB. So, say you have a 1 TB hard drive, then it will still only use 200GB of space for scratch disk.

 

At least according to what I found....this stuff changes so fast it could be outdated already.

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