kimmybutton Posted December 31, 2007 Share Posted December 31, 2007 Is it just my connection or is anyone else having trouble downloading purchases. I'm trying to download the huge amount of purchases I made before I leave for LA tomorrow and the zip files are taking 15 minutes each! I have wireless verizon and it is usually so quick. I ran ccleaner and window washer, rebooted and it's still slow--never seen it this slow. also checked the RAM on my 'puter and space available (all fine) , but i'm downloading to my ehd anyway and that has tons of space. Link to comment Share on other sites More sharing options...
Launa Posted December 31, 2007 Share Posted December 31, 2007 Weird Kimmy! This happened to me once, and I found that my computer was automatically downloading updates for Photoshop. When I finally canceled them and started downloading my stuff again, it was fine! I hope you can get it figured out! That is really annoying!! Link to comment Share on other sites More sharing options...
kimmybutton Posted December 31, 2007 Author Share Posted December 31, 2007 Hmmm...that's funny, Launa, because I did just download PS updates prior to starting to download all my purchases. I got a message saying that the PS download was complete...that was more than 4 hours ago and i waited to download my boutique purchases until after the PS update was complete (man, and i kept postponing that the PS update until this am). could there be a connection? anyone know? Link to comment Share on other sites More sharing options...
angelaNussbaum Posted December 31, 2007 Share Posted December 31, 2007 Honestly, its the last day of the sale. I bet there is a huge bunch of ppl trying to download at the same time as you. angela Link to comment Share on other sites More sharing options...
Rose Ann Posted December 31, 2007 Share Posted December 31, 2007 I am still working on the TOD (GOOD GRIEF!! ) and I am just searching the boutique and it is slow. So maybe it isn't the updates. Probably everyone is squeezing in last minute purchases.... Link to comment Share on other sites More sharing options...
PBarnes Posted December 31, 2007 Share Posted December 31, 2007 It was running pretty slow for me when I first logged on this morning but it seems to have revved up again now. There was a problem over the weekend and I don't know if this is more of the same or whether it is just from heavy volume of us all of us crazed shoppers. Link to comment Share on other sites More sharing options...
kimmybutton Posted December 31, 2007 Author Share Posted December 31, 2007 i was thinking that might be the case, angela! that's why i started so early this am...oh well...i'll eventually get there...thing is i bought a portable ehd to take with me and i still have to transfer all my scrapping supplies to that after downloading my new purchases. i shouldn't get so frustrated ... it isn't like i don't have a million other items already in my scrapping supplies folder that i could use *embarrassed expression* ... just the rushing around before a trip stress (taking the dogs to the kennel, stopping the paper, and packing (which i haven't even started yet) that is starting to get to me. Link to comment Share on other sites More sharing options...
Launa Posted December 31, 2007 Share Posted December 31, 2007 Ya it was really slow to a couple days ago and Ro said it was because of the volume of shoppers, The tech people were watching it and then they reset the botique and it ran fine.....she also said sometimes it would fix itself?? I don't know much about websites!! But I'm sure it will work itself out soon! Hang in there!! Link to comment Share on other sites More sharing options...
kimmybutton Posted December 31, 2007 Author Share Posted December 31, 2007 thanks, everyone! *taking deep breath and calming self* man, oh man, am i addicted or what? Link to comment Share on other sites More sharing options...
barnes642 Posted December 31, 2007 Share Posted December 31, 2007 Yep, I've given up for the moment. 20 minutes to down load 3.5MB! I've got a month, there will probably be a speed up soon. Link to comment Share on other sites More sharing options...
ChristinaP Posted December 31, 2007 Share Posted December 31, 2007 I was looking for more stuff to add to my cart and it was really slow for me this morning! Last day, always a big shopping day!! Link to comment Share on other sites More sharing options...
angelaNussbaum Posted December 31, 2007 Share Posted December 31, 2007 wanna know something funny... course this may not work after i tell you guys. But i always wait till the last 3 hours of the sale... its so FAST!! now dont you go and do that! thats my time! angela Link to comment Share on other sites More sharing options...
ScrapGirlsRo Posted December 31, 2007 Share Posted December 31, 2007 I am looking into it and it appears that there is some kind of something going out there in the Internet between the Boutique and the file server. I'm running a Trace Route and it is getting stuck somewhere. This usually means that there is an Internet Service Provider somewhere (like Comcast, Verizon, etc.) that has a DNS problem, router, etc. that is causing a log jam. I have put in a support ticket with the file server company (because they are housed by a different company) and should hear about it soon. I can just tell by looking at this Trace Route that something is going on out on the net, though. It reminds me of the day when I couldn't see the website and everyone else in the world could. It was because Comcast had a DNS problem right outside of San Francisco and the customers who were in the western region (such as me) were affected by it. You had to be in that certain subset of people to have the problem. But it wasn't the server itself... it was something in between that Comcast had to fix. Does that make anysense? The hosting facility is so good that they tracked it down for me! Anyway, they'll either fix it = if they need to - or they will find out what is happening in the world so that we will know. I'll let you know what happens. The thing to remember is this: There is no simple answer to these things. It would be easier if there was, but the Internet is a HUGE massive connection of computers strung around the world and if any of those computer anywhere have problems, you can have problems. We're all dependent upon each other, basically. I heard this thing on Oprah about it the other day and the connections are mostly the Internet Service Providers working with each other passing things around. That is why it happens to be that if one company has a problem, it affects so many people. But then sometimes, it will only affect their customers. Make sense? Nor not? Link to comment Share on other sites More sharing options...
Sarah in VA Posted December 31, 2007 Share Posted December 31, 2007 Yes, Ro. This makes perfect sense. It's just that most people don't realize the Internet is as complicated as it is. It's been slow all morning for me. I'm downloading now and the rate is 7.63 KB an hour! Thank goodness I don't need any of this today! Like someone else said, we have a month! Link to comment Share on other sites More sharing options...
ScrapGirlsRo Posted December 31, 2007 Share Posted December 31, 2007 I'm hoping that we'll hear from them really soon. I downloaded a file and it was slow for me, too! Link to comment Share on other sites More sharing options...
J9Buckles Posted December 31, 2007 Share Posted December 31, 2007 This is good to know! I was just about to look into things from my end...........I shall stop - make my purchases and download another day. Link to comment Share on other sites More sharing options...
Leigh Ann Posted December 31, 2007 Share Posted December 31, 2007 I noticed the boutique is slow today too, but I figured it was all of us taking advantage of the last day of the sale, LOL. Link to comment Share on other sites More sharing options...
kimmybutton Posted December 31, 2007 Author Share Posted December 31, 2007 just got back from taking the dogs to the kennel and noticed you had left a message, ro. boy, do i feel bad--like a kid who is stomping his feet because something is taking too long. i really wasn't complaining about this site...thot it was probably something on my end when i started experiencing problems. just want to let you know that i appreciate the magnitude of things that can go wrong in cyberspace and what a monumental task it must be to stay on top of everything on this site. so...a big hug and a big thank you for all that you do! and thank you for the super-collossal sale that allowed me to purchase so many goodies! Link to comment Share on other sites More sharing options...
Wildkat Posted December 31, 2007 Share Posted December 31, 2007 I thought it was my internet server --- Been having trouble with it alot lately. I wanted to buy more items during the sale. Link to comment Share on other sites More sharing options...
ScrapGirlsRo Posted December 31, 2007 Share Posted December 31, 2007 Wait! I need to know something... I thought we were just talking about download slowness, not Boutique surfing around slowness. They are two different things completely. So tell me EXACTLY what you are experiencing, please??? Link to comment Share on other sites More sharing options...
MaryJo Posted December 31, 2007 Share Posted December 31, 2007 I'm sorry that all of you guys are having trouble today. Boy for the last day of the year, you'd think things would be smooth as silk... But, I am sorry , its great to see the attitude of everyone is so gracious and caring. This IS what makes SG's so very special.. All of you !!! God Bless each of you today and have a great new year.... Link to comment Share on other sites More sharing options...
kimmybutton Posted December 31, 2007 Author Share Posted December 31, 2007 Hi Ro...I am only experiencing slowness in downloading my purchases... the zip files ... came to a complete standstill at this point. I can easily move around the boutique and shop. Link to comment Share on other sites More sharing options...
Wildkat Posted December 31, 2007 Share Posted December 31, 2007 Ro - The store is loading really slow for me --- has been since last night. Just thought you might want to know. Also wantede to send you a big for everything!!!! Link to comment Share on other sites More sharing options...
Sarah in VA Posted December 31, 2007 Share Posted December 31, 2007 Yes, Ro. The boutique is moving like molassas! Has been all day. The Message Board was slow this morning, but seems to be all right now. Link to comment Share on other sites More sharing options...
nicole_j Posted December 31, 2007 Share Posted December 31, 2007 yep a bit slow just for browsing in the boutique yet I'm determined to buy more with the great sale and coupon incentive...it would be a crime not to right? So shop today, buy today, download another day is fine with me. happy happy joy joy!! if it makes you feel better I had problems with my google gmail the previous two days... and never had before. Link to comment Share on other sites More sharing options...
A & A's Mommy Posted December 31, 2007 Share Posted December 31, 2007 The Boutique is moving slow for me too! The downloads were slow for me this morning (the freebie) but I just assumed everyone was trying to download it at the same time I was. LOL But I've been trying to shop and it's taking forever just to browse through things. I'm finding myself refreshing to see if that helps but it's not helping. I just came on the MSGBRD to see if anyone else was finding the same! WHEW! I thought my computer was dying! Amanda Link to comment Share on other sites More sharing options...
PatBowman Posted December 31, 2007 Share Posted December 31, 2007 Yep - boutique is slow as molasses today. I'm trying to surf for some last minute purchases before the sale is over and it's taking like more than 60 seconds (actually more like 120+ seconds) to go anywhere in the boutique once you click on a link. Link to comment Share on other sites More sharing options...
kimmybutton Posted December 31, 2007 Author Share Posted December 31, 2007 Okay, just double checked the boutique since others have been experiencing slowness, but I can still surf around the boutique without a problem ... i haven't been loading anything into my shopping cart or buying supplies, though (I finished my shopping) so I can't speak for that part of the process). p.s. whew...got all that i was able to download transferred to my portable ehd, so i'm ready to go ... will download the rest of it when i get back from CA Link to comment Share on other sites More sharing options...
kimmybutton Posted December 31, 2007 Author Share Posted December 31, 2007 oops...wrong...i see what pat is saying...i had no trouble navigating through different areas of the boutique, but if i click on a specific product, it does take a very long time to load. Link to comment Share on other sites More sharing options...
lgsouthfla Posted December 31, 2007 Share Posted December 31, 2007 boutique is super slow for me too... Link to comment Share on other sites More sharing options...
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