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Store Help


Guest stlholly

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Guest stlholly
I bought some items in the store tonight. Got my paypal receipt, nothing shows in my account to download, no email giving me download links or confirming my order. I can't find anything on the site showing the stipulations of the store and how downloads work or when you actually get them. Any advice, links, etc?
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Can you send me an email please with the items that you ordered? Occasionally (it's happened 4 times now in the past year), PayPal will accept the money and then fail to send the information back to the store that you paid. So the store sits there waiting and waiting and waiting.

I can validate that you did pay by checking the PayPal account and then I can send your items to you manually.

Thanks!

rozanne@scrapgirls.com
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