Help
Okay all you computer hardware savvy people, I need your help. I just bought a Western Digital Passport Essential portable hard drive. I tried to install it on my labtop but when it opens up to the first screen ( do you accept the terms of agreement...) it doesn't show anything except the boxes to check. It doesn't have any words so I don't know what I'm checking! I hope someone knows what I mean. I've tried to go to the manual and can't find anything pertaining to this particular problem. Any ideas?
Peggy
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Portable Ehd
#2
DDecker 
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Posted 17 June 2008 - 07:20 PM
That's odd, I have never had any problems with my WD's. I would power down the laptop with it plugged in and then restart to see if it will reboot it's self.
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AmandaFace
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Posted 17 June 2008 - 07:40 PM
i do believe i just got that same hard drive. im not for sure... mines pink! 
anyhoo... all my hard drives i just plug in and im set. i suggest rebooting as well.
anyhoo... all my hard drives i just plug in and im set. i suggest rebooting as well.
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ManiakMama
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Posted 17 June 2008 - 08:00 PM
Hmmm, that's strange. I too just got a WD 250 GB EHD and was able to just plug it in and go. I would try it again after rebooting and if you still have issues, contact WD's support.
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PeggyB
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Posted 17 June 2008 - 10:53 PM
Thanks you guys. I plugged it into my desktop and it worked fine and also on my husbands laptop. It's something with my laptop and I'm not sure what to look for but hopefully I'll find it soon. So, do you all really like it? Peggy
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PeggyB
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Posted 18 June 2008 - 12:02 AM
Good news! The start up screen that I couldn't read was just to sign up for the extra software. The ehd works great! Now I just have to figure out how I'm going to organize things. Peggy
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