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Lr Won't Run


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#1 MargotW

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Posted 05 November 2009 - 12:52 PM

I have a new computer - 4GB RAM - 500 GB HDD - 64 bit - 16" HD widescreen -running WIN7 - so life should be good - right? Well, not completely. Lightroom will not run. I took computer back to Best Buy. Geek Guy told me it was 32 bit and that was the problem. I told him I downloaded 5.5 which is 64 bit. He tole me to ininstall and reinstall. I did. Still doesn't work. Any ideas?
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#2 April Showers

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Posted 05 November 2009 - 05:52 PM

I've read that lightroom can have issues with Win7. (There is a beta version of LR3 out that is supposed to work with it.)

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#3 bjc

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Posted 05 November 2009 - 06:06 PM

have you tried to call adobe? they used to have free help and were helpful...
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#4 MargotW

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Posted 07 November 2009 - 02:24 PM

On another thread, someone mentioned a conflict with their Bamboo pad. That got me thinking and I uninstalled the Bamboo and now LR works. I didn't have conflict on Vista but with WIN7 there appears to be one. I am going to call Wacom and see what to do. If anyone else is experiencing problems abd has a tablet installed you might want to check that out.

Right now I'm back to mousing and not real happy - I miss my tablet!
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