I Need Help/advice Re: Mozy... I am SO frustrated!
Posted 14 November 2009 - 03:40 AM
I am in the process of transitioning from my elderly desktop to a "new to me" laptop. For now, I was planning on using the desktop as a backup, because it is connected to Mozy. I thought I could just transfer files from my laptop to the desktop periodically, and let the desktop backup to Mozy. Seemed sensible...I am not using the desktop for anything else and it can backup all day for all I care! I will be in another room scrapping on the laptop!
BUT! Today I went to put this plan into action. The desktop has been turned off for almost two weeks. I turned it on and opened up Mozy. Only to be informed that there had not been a backup in two weeks. Well, that makes sense...the computer was off. But when I told it to start a backup, it did some figuring and told me that it needed to backup OVER 200 GB of data? Thats everything that I thought was backed up already! I have not added anything new to this computer...why does it have to backup everything again? Does this mean that what I thought was safely backed up with Mozy has all evaporated while the computer was off? That makes no sense!!
Why wouldn't Mozy check for new or changed files, and then just back those up? Do I have a setting wrong? Do I have to leave the desktop on, and let Mozy run every day to keep this from happening? It's going to take several days (maybe longer) to back up 200 GB!
I am so unhappy about this...
Posted 15 November 2009 - 12:44 AM
Just throwing that out there in case that was your situation. I will say, we had a hard drive crash and needed Mozy, and they came through for us. It stinks spending oh such much time backing up, but it's oh so worth it!
Posted 15 November 2009 - 01:21 AM
And is all my stuff still safe with Mozy if I have not backed up in the last week, or two? (the stuff from the last time I backed up...not the new stuff...)
Looks like I may have to contact them...
Posted 19 November 2009 - 05:16 AM
It is going to take a while to get the first upload done, but it can run in the background for now.
Yet another reason to retire my desktop...then I can drop the Mozy bill for it! But I still need to know how long something stays on Mozy if it accidentally gets erased on my computer....and if I have to back up everyday?
Aaargh! Still have to contact them! But at least the new stuff on my laptop is getting backed up in the meantime...
Posted 19 November 2009 - 06:51 AM
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Posted 20 November 2009 - 03:47 AM
Once this first back up is done, I will give that a go...thanks!