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Microsoft Update Has Wiped Out My Preferences


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#1 bjc

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Posted 02 December 2010 - 12:57 PM

i use cs 5 and vista and there were a bunch of auto updates...now i find when i go to use my scripts that i have made into actions and my preferences, like grids etc... they arent there...things seem to have gone back to the default ... i suspect due to microsoft updates..is there a way to save or preserve these things so it doesnt happen again when next update..any ideas ?
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#2 tinkerbell11

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Posted 02 December 2010 - 01:00 PM

How annoying, I am really not sure I have had similar issues before with Vista updates! maybe one of the more Software savy ladies can help us out!

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#3 PolkaDot

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Posted 02 December 2010 - 01:02 PM

LOL, but not really laughing, I am on the phone (on hold) now with Adobe, so I will ask...... I suspect it will be some time before I get back here....
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#4 bjc

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Posted 02 December 2010 - 01:16 PM

LOL, but not really laughing, I am on the phone (on hold) now with Adobe, so I will ask...... I suspect it will be some time before I get back here....


thanks... good luck on the phone with adobe...hope you get a real person and dont have to wait tooooo long ...thanks for throwing in my question and hope you resolve your issues
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#5 princessrunningfingers

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Posted 03 December 2010 - 07:46 AM

That is so annoying. I had an HP update once that messed my printer up. I ended up having to reinstall the software. I hope you get answers here.

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