Jump to content


Photo

Do Not Get Caught Like I Have Done!


  • Please log in to reply
21 replies to this topic

#1 A-M

A-M

    Scrapper Friend

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 3,691 posts
  • Personal Statement:I don't need to understand, I just need to hold His hand.
    - Emolyn C. Lambert
  • Gender:Female
  • Location:New South Wales, Australia

Posted 19 August 2012 - 01:45 AM

Back in 2009 after a year of using PSE6 I wanted to dabble in some designing and so bought myself Photoshop CS3 through ebay because it was a good price as CS4 had not long been released.
I have been using that software for my digital software ever since and love using it.

Well, I had a little extra money because of the inheritance from my mother and thought I would buy the upgrade to CS6. Well, I ordered the upgrade through the Adobe site and downloaded what I needed to and went to register it and needed to put in the serial number from my CS3... found the old case from the CD I had bought all those years ago..... it did not work... tried a few times and thought I would contact Adobe Customer service.
They were great I got to chat online ( not in person ) - just like in our chat room - typing questions and responses.
Well after sharing my serial number, I was informed it was not a correct serial number. So what I had bought must have been pirated software.
Now I am unable to upgrade which is disappointing but thankfully, Adobe are refunding me my money that I paid for the upgrade.

So I advise everyone to just save up your money and only buy software from the proper resellers or direct from Adobe.

2014_springavatar-1_zpsae1b4821.png

ScrapgirlAussieBlinkieGIF_zps0dd004c0.gi BLINKIES_aussies.gifBLINKIES_MOM-Past.gif


#2 healthyscraps

healthyscraps

    I Made it! I'm a Top-Dog Scrapper

  • Design Team
  • PipPipPipPipPipPipPip
  • 1,030 posts
  • Personal Statement:"Sometimes a set back can be a launch pad."
    - me
  • Gender:Female
  • Location:Queensland, Australia

Posted 19 August 2012 - 03:40 AM

Anne-Marie, how disappointing that you were unable to upgrade your software, especially when you thought you were buying a licensed product. I am glad they refunded your upgrade purchase when it was discovered you couldn't use it.
Jacqui Smith | Product Designer

Featured Products (click on images below to see boutique product page)
JSM_YouMeUs_Collection_MKTG_150.jpg JSM_SSEMB_YouMeUs_Masks_MKTG_150.jpg JSM_YouMeUS_LO5_150.jpg JSM_SSActions_ChalkArt_MKTG_150.jpg
More Products Visit Gallery

#3 Yvonnesg1

Yvonnesg1

    Scrapper Next Door

  • Members
  • PipPip
  • 91 posts
  • Gender:Female
  • Location:The Netherlands

Posted 19 August 2012 - 03:59 AM

Thanks so much for sharing this story with us!

#4 Sara Arell

Sara Arell

    Scrap Girls Messageboard Wise One

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 50,716 posts
  • Personal Statement:Let There Be Peace On Earth and Let It Begin With Me!
  • Gender:Female
  • Location:Hendersonville, NC

Posted 19 August 2012 - 04:43 AM

What a disappointment, Anne-Marie! I'm so happy that Adobe refunded your money - maybe now you'll have enough to buy the REAL Adobe version? What a shame that there are people out there who pirate software - it just isn't right.
Posted Image
Posted Image
Posted Image
Posted Image
Posted Image

#5 ValerieT

ValerieT

    Scrap Girl Messageboard Wise One

  • TOU Administrator
  • PipPipPipPipPipPipPipPipPipPip
  • 7,408 posts
  • Personal Statement:Mad as a hatter, with the patience of a saint!
  • Gender:Female
  • Location:Yorkshire, UK

Posted 19 August 2012 - 04:59 AM

Sorry this happened to you, Anne-Marie, glad you got your money back.

WorldTourSiggy-1.png

Button_Welcome.pngButton_Layout.pngWT-Button-copy.gifBLINKIES_UK.gif SecondHomeBlinkieGIF.gif?t=1352459462


 

 

 


#6 Sherry Lynn

Sherry Lynn

    Proud to be a Maine-iac!

  • Creative Team
  • PipPipPipPipPipPipPipPipPipPip
  • 27,164 posts
  • Gender:Female
  • Location:Plymouth, Maine

Posted 19 August 2012 - 06:09 AM

:bighug: Oh my goodness Anne-Marie how frustrating --- I'm so sorry this happened to you, thank you for sharing your story! :bighug:
Posted Image



Posted Image Posted Image Posted Image Posted Image Posted Image

#7 JenniferZ

JenniferZ

    Scrap Girl Scrapper Devotee

  • Design Team
  • PipPipPipPipPipPipPipPipPipPip
  • 3,950 posts
  • Personal Statement:Strong Women: May we know them. May we raise them. May we be them.
  • Gender:Female
  • Location:Enola, PA, USA

Posted 19 August 2012 - 07:20 AM

How frustrating! I am glad Adobe was able to help you with a refund on the upgrade, at least!

spring10siggy.png
Button_Designer.pngSGblinkie.gif


#8 AmandaFace

AmandaFace

    Scrap Girls Design Team

  • Design Team
  • PipPipPipPipPipPipPipPipPipPip
  • 5,318 posts
  • Gender:Female
  • Location:KY

Posted 19 August 2012 - 07:28 AM

Bummer! Yes, ebay is very scary for stuff like that. Sellers who may be selling you pirated software may not even know themselves that it's pirated! Glad adobe was at least able to refund your upgrade money.

#9 DragonsLady

DragonsLady

    New Scrapper on the Block

  • Members
  • Pip
  • 35 posts
  • Personal Statement:I believe in dragons, good men, and other fantasy creatures.
  • Gender:Female
  • Location:New Mexico, USA

Posted 19 August 2012 - 07:51 AM

I'd heard of this happening before. And Adobe is an honest company. I've always bought direct from them. It just hasn't been worth the angst of being ripped off. I'm so sorry that you were Anne-Marie. Don't you just hate not being able to trust everybody.
DragonsLady (aka Francine)

"I believe in Dragons, Good Men, and other Fantasy Creatures" - Bumper Sticker

#10 MariJ

MariJ

    Scrap Girl Messageboard Wise One

  • Welcoming Committee
  • PipPipPipPipPipPipPipPipPipPip
  • 17,122 posts
  • Gender:Female

Posted 19 August 2012 - 08:42 AM

Sorry Anne-Marie and thanks for the warning.

       gallery_19549_358_19841.png

BLINKIES_MOM-Past.gif     Button_Welcome.png     WT-Button-copy.gif


#11 princessrunningfingers

princessrunningfingers

    I'll Have You In Stitches In No Time

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 17,948 posts
  • Personal Statement:I am an avid stitcher, reader, and of course Scrap Girls Addict.
  • Gender:Female
  • Location:Tennessee

Posted 19 August 2012 - 08:44 AM

This happened to my sister when she bought PSE (I think from ebay). She later found out that she had a fake serial number. What a shame some people have to spend their time figuring out ways to cheat people.

gallery_15063_3635_42373.jpg

BLINKIES_MOM-Past.gifSG_Olympian.pngBLINKIE_StayCation-Luau.gifBLINKIES_Pblshd.gifWT-Button-copy.gif


#12 mimes1

mimes1

    Loving This Purple Place

  • Creative Team
  • PipPipPipPipPipPipPipPipPipPip
  • 6,946 posts
  • Gender:Female
  • Location:Southern California

Posted 19 August 2012 - 09:40 AM

Well this is a good heads up. Thank you for sharing your story so others can learn too. What a bummer.
Posted ImagePosted ImagePosted ImagePosted Image

#13 AggieB

AggieB

    Scrap Girl Messageboard Wise One

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 12,663 posts
  • Gender:Female
  • Location:Cohoes, NY

Posted 19 August 2012 - 10:23 AM

How frustrating for you! At least Adobe was helpful. Thanks for sharing.

gallery_17848_304_78298.gif

December 2010 Member of the Month


#14 tinkerbell11

tinkerbell11

    Collector of shoes, wearer of FLIP FLOPS

  • Creative Team
  • PipPipPipPipPipPipPipPipPipPip
  • 12,308 posts
  • Gender:Female
  • Location:Upstate New York

Posted 19 August 2012 - 10:59 AM

Ahh that stinks!Glad Adobe is willing to refund your upgrade purchase tho!
Posted Image
Posted ImagePosted ImagePosted Image

#15 ScrapGram

ScrapGram

    Scrap Girl Messageboard Wise One

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 2,827 posts
  • Gender:Female
  • Location:Southeastern Ohio

Posted 19 August 2012 - 11:48 AM

Wow! Sorry to hear about that. I like eBay, but you really have to be careful. We recently had a bad experience with a scammer on eBay. It is such a shame there are so many crooks out there.


gallery_22255_297_28360.png
BLINKIES_software-PSE.gifSGblinkie.gifBLINKIES_MOM-Past.gif[img]


#16 Cheri T

Cheri T

    Scrap Woman

  • Design Team
  • PipPipPipPipPipPipPipPipPipPip
  • 12,030 posts
  • Gender:Female
  • Location:Iowa

Posted 19 August 2012 - 01:29 PM

How frustrating. I'm so glad Adobe refunded your upgrade money, but I'm sorry this all happened to you to begin with. Thanks for the warning for others!
Posted Image
Posted ImagePosted ImagePosted ImagePosted ImagePosted Image

#17 teecee

teecee

    Scrap Girl Messageboard Wise One

  • TOU Administrator
  • PipPipPipPipPipPipPipPipPipPip
  • 19,432 posts
  • Personal Statement:Miracles happen to those who believe in them.
  • Gender:Female
  • Location:South Central Pennsylvania

Posted 19 August 2012 - 01:29 PM

So sorry for you bad experience A-M. Glad Adobe was able to help you with it.

#18 AnnBK

AnnBK

    Glitter Goddess

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 13,090 posts
  • Gender:Female
  • Location:Bend, OR

Posted 19 August 2012 - 01:33 PM

A good lesson for us all. I have always been suspect of those "too good to be true" deals on eBay....you're always better off in the long run buying from the source, in this case Adobe. Sorry for the frustration, but glad Adobe came through for you.

gallery_6597_304_5120.gif

BLINKIES_MOM-Past.gifWT-Button-copy.gif


#19 lorac

lorac

    She Who Walks In Snow Without Shoes

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 14,141 posts
  • Gender:Female
  • Location:Yonkers, New York

Posted 19 August 2012 - 06:52 PM

So sorry to hear about what happened to you Ann Marie. But glad that Adobe was nice enough to refund you your money. You do have to be careful of whom you buy from on eBay. I got stuck a couple of times. However, I did buy PSE8 on eBay and it was a good serial number.

gallery_11036_66_10740.png

BLINKIES_girlfriend.gifSG-9-Anniversary_Spice-Blinkie.gifSG-9-Anniversary-SugarNSpice-Blinkie.gifBLINKIES_membmonth.gifWT-Button-copy.gif

SHARE THE LOVE GOAL Goal for July 2014, 7133 -- 7099 (1211) as of 7-16-14


#20 SodScrap

SodScrap

    SGU Teacher's Pet

  • Welcoming Committee
  • PipPipPipPipPipPipPipPipPipPip
  • 14,508 posts
  • Gender:Female
  • Location:Missouri-KC metro

Posted 20 August 2012 - 06:48 AM

Ahh, bummer! Glad you were able to get your money back!

gallery_12013_66_17251.gif

ShredButton.pngSG_Olympian.pngButton_Welcome.png
SG-9-Anniversary-SugarNSpice-Blinkie.gifSG-9-Anniversary_Spice-Blinkie.gif


#21 BetC

BetC

    Scrap Girl Messageboard Wise One

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 4,070 posts
  • Gender:Female
  • Location:Missouri

Posted 20 August 2012 - 08:46 AM

What a disappointment. At least Adobe was helpful.

gallery_19383_297_12527.pngBLINKIES_MOM-Past.gif


#22 LenaLotta

LenaLotta

    Scrap Girl Scrapper Devotee

  • Members
  • PipPipPipPipPipPipPipPip
  • 1,969 posts
  • Gender:Female
  • Location:Skåne, Sweden

Posted 21 August 2012 - 05:40 AM

I'm sorry for you Ann-Marie! Thank you for your warning

"Life is not the days that go by, but the days you remember"
gallery_19634_66_4233.png

BLINKIES_MOM-Past.gifBLINKIES_BoutiqueBabe.gifBLINKIES_sgdevotee.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users