Joey Posted September 26, 2012 Share Posted September 26, 2012 I am having a difficult time downloading purchases since the site has changed. I did some chatting with Angie after I used up all 5 of my opportunities and still did not have the download. I have always used a download manager, which Angie said should not have worked as the site does not allow it. Well, since the changes, download manager doesn't work. Boo Hoo.... So.....I am now downloading through Firefox, but GOOD GRIEF, just took 2 hours to download a 44.6 MB file at the lightning speed of 5.4 KB/sec. With download manager speed averaged about 75-85 KB/sec. Tried IE, but that wouldn't work at all. Any suggestions? Link to comment Share on other sites More sharing options...
BarbaraC1977 Posted September 27, 2012 Share Posted September 27, 2012 That sounds like something else is interfering. I use Firefox all the time, no problem. May I suggest going to speedtest.net while in Firefox, and testing it? Maybe your entire internet was temporarily slowed down. Link to comment Share on other sites More sharing options...
SodScrap Posted September 27, 2012 Share Posted September 27, 2012 I've never had problems. What a bummer. I use firefox all the time!! Give Barbara's suggestion a try! Let us know if you need other help! Link to comment Share on other sites More sharing options...
AggieB Posted September 27, 2012 Share Posted September 27, 2012 I use a download manager with firefox & have downloaded successfully (once) from the new boutique. Definitely check your internet speed. Perhaps a virus scan from a reputable site, also? Link to comment Share on other sites More sharing options...
tiza126 Posted September 27, 2012 Share Posted September 27, 2012 I download through Firefox and haven't run into any issues (until my internet cuts out). Hope you find the problem and get it fixed!! Link to comment Share on other sites More sharing options...
Joey Posted September 28, 2012 Author Share Posted September 28, 2012 Barbara, thanks so much for the speedtest.net suggestion. Sure 'nuff, speed at 0.04. Just a coincidence that it happened same time I did first download from new and improved site. And I do like the changes. Appreciate all the responses. Aggie, when this issue is fixed, I am definitely going to try to sneak back in with my download manager. Link to comment Share on other sites More sharing options...
scrappyjan Posted September 28, 2012 Share Posted September 28, 2012 So glad you've got the problem resolved Link to comment Share on other sites More sharing options...
CRS Posted September 28, 2012 Share Posted September 28, 2012 Glad you got it all figured out! Link to comment Share on other sites More sharing options...
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