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Saving Favorites the menu under my name won't stay open

#1 User is offline   jenrou 

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Posted 07 January 2013 - 09:55 AM

The menu next to my name, to save favorites, pops back so fast there's no time to choose anything. It's always done that, but I haven't needed it before. This isn't normal, is it? Any help?
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Win 7, IE Explorer, PSE 11
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#2 User is offline   DixieLee 

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Posted 07 January 2013 - 10:17 AM

I got frustrated because mine does the exact same thing!

#3 User is offline   teecee 

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Posted 07 January 2013 - 10:31 AM

View Postjenrou, on 07 January 2013 - 09:55 AM, said:

The menu next to my name, to save favorites, pops back so fast there's no time to choose anything. It's always done that, but I haven't needed it before. This isn't normal, is it? Any help?



View PostDixieLee, on 07 January 2013 - 10:17 AM, said:

I got frustrated because mine does the exact same thing!


I had that problem when using Internet Explorer. I changed to Firefox and haven't had the problem since. I've also heard if you are using Internet Explorer, you might want to try clicking on the Compatibility View button located in the IE address window. HTH
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#4 User is offline   jenrou 

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Posted 07 January 2013 - 01:06 PM

View Postteecee, on 07 January 2013 - 10:31 AM, said:

View Postjenrou, on 07 January 2013 - 09:55 AM, said:

The menu next to my name, to save favorites, pops back so fast there's no time to choose anything. It's always done that, but I haven't needed it before. This isn't normal, is it? Any help?



View PostDixieLee, on 07 January 2013 - 10:17 AM, said:

I got frustrated because mine does the exact same thing!


I had that problem when using Internet Explorer. I changed to Firefox and haven't had the problem since. I've also heard if you are using Internet Explorer, you might want to try clicking on the Compatibility View button located in the IE address window. HTH



You are so helpful, Theresa! The Compatibility View fixed mine! :clap:/> :clap:/> :clap:/> :thankyou:/>
Posted Image
Win 7, IE Explorer, PSE 11
Posted ImagePosted Image

#5 User is offline   teecee 

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Posted 07 January 2013 - 07:23 PM

View Postjenrou, on 07 January 2013 - 01:06 PM, said:

View Postteecee, on 07 January 2013 - 10:31 AM, said:

View Postjenrou, on 07 January 2013 - 09:55 AM, said:

The menu next to my name, to save favorites, pops back so fast there's no time to choose anything. It's always done that, but I haven't needed it before. This isn't normal, is it? Any help?



View PostDixieLee, on 07 January 2013 - 10:17 AM, said:

I got frustrated because mine does the exact same thing!


I had that problem when using Internet Explorer. I changed to Firefox and haven't had the problem since. I've also heard if you are using Internet Explorer, you might want to try clicking on the Compatibility View button located in the IE address window. HTH


You are so helpful, Theresa! The Compatibility View fixed mine! :clap:/>/>/> :clap:/>/>/> :clap:/>/>/> :thankyou:/>/>/>


Glad to hear it worked for you Jean!
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