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Ehd Died....


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#1 BethLang

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Posted 15 April 2013 - 07:05 PM

HELP! My EHD does not work anymore and all my scrapgirls stuff is on it. I can't get it to even "run" when plugged into the usb port. What can I do? I am so frustrated.
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#2 Nica

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Posted 15 April 2013 - 07:24 PM

Hi, Beth! Contact Angie at hello@scrapgirls.com. She can help you out.

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#3 Smoky

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Posted 15 April 2013 - 07:44 PM

Oh no! You can remove your hard drive from the case it's in and install it in your computer as an extra drive. That's what I had to do when my EHD quit responding. I could've sent it back to the manufacturer as it was still under warranty, but they would've deleted all my stuff. It worked out for the best though, as I found I liked having more storage on my computer, AND I ended up getting a new EHD. :)

It's really not hard to do yourself, lots of tutorials on the web for it. Let me know if you need help.

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#4 jenrou

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Posted 15 April 2013 - 08:49 PM

Try plugging it into other USB ports. sometimes they will remember where you plugged last time. I had to reformat one, but it deletes everything if you do that.

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#5 Belle

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Posted 16 April 2013 - 12:38 AM

Yup, I was also going to say try another port. The installing it into your pc sounds like a great idea. Hope you get it all back.

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#6 SodScrap

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Posted 16 April 2013 - 08:17 AM

What a bummer Beth!! I assume you have tried all your usb ports? Do you have access to a different computer to try it's ports? My ehd just died...however, I figured it out before I lost everything. (or anything!) Smoky's recommendation sounds like the best solution. I have heard of others doing that!

Good luck! Keep us posted!

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#7 LaLo1103

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Posted 16 April 2013 - 10:58 AM

Ugh! Mine died last year and it was HORRIBLE!!! I am lucky because I am married to a computer geek, but he had to take it apart to get it running long enough to get the data off it. If changing ports doesn't work take it to a computer guy or Geek Squad. There's all sorts of tricks they can use to get your data off.

Keep us posted and good luck!!!!
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#8 SodScrap

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Posted 16 April 2013 - 11:25 AM

Ugh! Mine died last year and it was HORRIBLE!!! I am lucky because I am married to a computer geek, but he had to take it apart to get it running long enough to get the data off it. If changing ports doesn't work take it to a computer guy or Geek Squad. There's all sorts of tricks they can use to get your data off.

Keep us posted and good luck!!!!

I can see where being married to a geek can have it's advantages... ;)

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