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#1 misseswojo

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Posted 05 July 2013 - 02:01 PM

I tried to download the freebies from the newsletter from yesterday and today only to get a message stating The webpage cannot be found. I even tried to download them directly from the boutique freebie category and received the same message. Is anyone else having this issue? Does anyone have any ideas how I can correct this problem?
Thanks,
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#2 teecee

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Posted 05 July 2013 - 02:05 PM

Hmmm, I just tried from both the newsletter and the freebie page in the boutique and I didn't have any trouble at all. Have you tried a different browser? You may want to send an email to Angie at hello@scrapgirls.com - maybe she will be able to help you.

Sorry - I lied. I was able to get yesterday's but not today's.

Edited by teecee, 05 July 2013 - 02:14 PM.


#3 teecee

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Posted 05 July 2013 - 02:20 PM

I just sent a message to Angie about it.

#4 angleigh

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Posted 05 July 2013 - 02:20 PM

Right now we are having issues with the server causing the problems with downloading. They are fixing it, but it could take a bit. I would suggest trying back later or even tomorrow for that freebie.

This issue will also cause problems with downloading orders.

Sorry for any issues it causes

#5 misseswojo

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Posted 05 July 2013 - 02:22 PM

Thanks to Theresa and Angie for your help and quick response:-)
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#6 teecee

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Posted 05 July 2013 - 02:24 PM

Right now we are having issues with the server causing the problems with downloading. They are fixing it, but it could take a bit. I would suggest trying back later or even tomorrow for that freebie.

This issue will also cause problems with downloading orders.

Sorry for any issues it causes


Thanks Angie!

#7 Carmencitaliana

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Posted 05 July 2013 - 03:02 PM

Am having problems too. Thanks Angie!
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#8 Sara Arell

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Posted 06 July 2013 - 02:41 AM

Angie and Theresa always to the rescue! What would we do thought them! :) :)
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#9 princessrunningfingers

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Posted 06 July 2013 - 05:51 AM

Angie and Theresa always to the rescue! What would we do thought them! :)/> :)/>


I agree, Sara. They are always coming through when we need them.

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#10 Cheri T

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Posted 06 July 2013 - 11:31 AM

That would also explain why I couldn't click on the newsletter layouts to see the larger versions. I'll have to try again now:)

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