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#1 Jeanne Lee

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Posted 15 October 2013 - 08:15 AM

Hope this makes sense...

A virus hit our pc after I thought I was downloading a JAVA update. (annoying ads)
My DS tried to remove it, but to know avail. Plans this week are to upgrade from XP to Windows 7.
I started to move all the files I have downloaded(I purchased the yearly club so I have a lot!)
to the Ext HD, but it will only do the Zipped files. I didn't save all the Zip files from this past year.
Is there something I can do to move all the downloads??

Can someone point me in the right direction?
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#2 anemone1983

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Posted 15 October 2013 - 08:43 AM

How are you trying to copy the files...using a tool (like something that came on the EHD?), dragging and dropping, some other way? Not sure why only zipped files are going, but if you're using a tool, it might be in the settings. I've used SyncToy from Microsoft to replicate files to back up, you might want to look into that and do a test to see if it can copy the files for you.

HTH, I'm sure others will be along with sage advice for you.

Michele

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#3 April Showers

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Posted 15 October 2013 - 11:30 AM

I've never had a problem moving different types of files.

But what you're talking about with the annoying ads sounds like a browser thing. I believe it is malware rather than a virus. I had something similar a while back and after I uninstalled and reinstalled my browsers and it went away.

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#4 Jeanne Lee

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Posted 16 October 2013 - 07:45 PM

Hi April,
DS ran a Malware software 4 times and it wouldn't remove those ads.
Hmmmm, uninstall the browser...will try that. Thanks for the tip. :waving-hi:/>

Thanks Michelle...I think I just might not be copying them right??
Will try again tom'w.
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#5 Jeanne Lee

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Posted 16 October 2013 - 08:46 PM

Well, I tried to uninstall and reinstall the browsers and it didn't work...those things are tricky!
My son-in-law plans to upgrade my XP to Windows 7 so hopefully it will all be gone soon!
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#6 KFiasco

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Posted 16 October 2013 - 09:51 PM

Sometimes if you put the name of the virus in google, you can find out how to get rid of it.

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#7 ValerieT

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Posted 17 October 2013 - 04:03 AM

Well, I tried to uninstall and reinstall the browsers and it didn't work...those things are tricky!
My son-in-law plans to upgrade my XP to Windows 7 so hopefully it will all be gone soon!


It depends on where the virus/malware is located. Unless you plan to wipe the hard drive an upgrade may not remove it.

Have you checked your installed programs, quite often when you download/install something it also installs something else. This normally happens when you just click next in the dialogue box without reading what it says. No virus/malware scan will detect/remove these.

Edited by ValerieT, 17 October 2013 - 04:05 AM.

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#8 Jeanne Lee

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Posted 17 October 2013 - 08:05 AM

Thanks for your tips. We plan to wipe the HD. I was just wondering about the files I wanted to keep.
The one thing that downloaded called Snapdo? I did go and try to uninstall it. It said it was uninstalled, but when I pull up the browser after a restart its still there.
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#9 jenrou

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Posted 18 October 2013 - 05:02 PM

I'm sure you know by wiping the hard drive, you will lose everything on it.

I've had several Trojan virus and mal ads lately. I think they came in while I was downloading or updating something on the web. They stopped my anti-virus software too. I re-down loaded Microsoft Essentials Anti virus software, set it up, and ran full scans several times. As far as I know it got them. I look through the list where you uninstall programs, looking for anything I don't want and uninstall them also.

I still may have malware running- not sure-it is a little slower. but running the software full scan sometimes will catch it. I also use ccleaner, a free little cleaner program my friendly tech told me to use. I run it everyday. It will also clean your Registry where these odd ball programs like to hide.

I either "move" or "copy" my supplies to an ehd.

good luck

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#10 Jeanne Lee

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Posted 19 October 2013 - 09:27 AM

Thanks for the helpful tips! Its back up and running.

Yes, I did *wipe* the HD and saved everything I wanted...now upgraded to Windows 7!
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#11 Smiles

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Posted 19 October 2013 - 10:22 PM

I hope everything falls into place for you now!
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