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.jpg Not An Option - Only .jpg 2000 - Help!

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#1 Cheri T

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Posted 19 January 2014 - 07:53 PM

This is from a friend of mine I know locally - I'm at my wits end trying to figure this out for her and decided to appeal to you, my most intelligent and kind SG family:)
I just did some adjustments to a photo, and I'm trying to convert it from PDF (I think my friend  meant .psd, but not sure...I emailed her back to ask) to jpeg.  Except, when I select Save As, jpeg is not among my format options.  Instead, I have the JPEG 2000 option, which my computer is then not able to recognize outside of photoshop.
Apparently I botched a setting somewhere. I've played on the Internet, but can't figure out how to get JPEG back among my standard formats.  Do you know what I need to do?



#2 AmandaFace


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Posted 19 January 2014 - 08:03 PM

Reset the preferences? Hold Ctrl + Alt + Shift while PS is opening.

#3 SodScrap


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Posted 19 January 2014 - 08:19 PM

Beats me!  I'll agree with Amanda though...seems logical.  ;)  (REALLY, I have no idea...)




#4 Westina


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Posted 19 January 2014 - 08:20 PM

Check to see if the pdf is 8 bits/channel before Save As.


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#5 MariJ


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Posted 19 January 2014 - 10:32 PM

Oh wow I just had a crazy problem this morning in PSE and Jode told me about reset preferences and it worked!   When I reopened PSE it was working correctly, whew....


Tina that is interesting, I'm going to save that for furture reference in case it happens to me.  I do recall once not having a jpeg option for saving, thanks!  :)


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