ladyscrapalot Posted April 26, 2016 Share Posted April 26, 2016 I'm not sure if this is the correct thread but it does have to do with the boutique. I was browsing through Jennifer Ziegler's store to see what I might want to get since she's the focus designer for this week's challenge. Under several of her products it says You already purchased this product. Now I get that maybe if you received an element or paper from one her collections as a freebie it might say I've already purchased that collection. However, it shows up under close to 20 of her collections. As much as I'd like to I don't own that many of Jennifer's items in my stash. I have maybe 5 things. So my question (more of a curiosity) is this just a little glitch or should I have a few more of her items in my stash.I lost a bunch of stuff when my EHD got damaged but Angie helped me get those back. (unless it was retired of course). Not a big deal just curious. Link to comment Share on other sites More sharing options...
SodScrap Posted April 26, 2016 Share Posted April 26, 2016 I have noticed this also. I'm sure it's a glitch of some sort. ???? Link to comment Share on other sites More sharing options...
MariJ Posted April 26, 2016 Share Posted April 26, 2016 Yes, me too have that problem constantly. If I had all the Boutique says I've already purchased, I would have no hard drive space! It will also tell me I've already purchased the freebies that have just come available. Someone asked this recently and Angie explained but I can't remember what she said! Link to comment Share on other sites More sharing options...
ladyscrapalot Posted April 26, 2016 Author Share Posted April 26, 2016 Yes, me too have that problem constantly. If I had all the Boutique says I've already purchased, I would have no hard drive space! It will also tell me I've already purchased the freebies that have just come available. Someone asked this recently and Angie explained but I can't remember what she said! LOL! Now that would be a problem I could live with! I get the why the freebies say I've already purchased them because they are labeled Tues. special or Fri special (or something like that). I figured it was some glitch. It really isn't that important mostly just wondering and I didn't want to bother Angie with it. Link to comment Share on other sites More sharing options...
jhbren Posted April 26, 2016 Share Posted April 26, 2016 I've noticed this also, and usually just ignore it. When in doubt, I double check my files. It is puzzling, though. Link to comment Share on other sites More sharing options...
angleigh Posted April 26, 2016 Share Posted April 26, 2016 From time to time i'll have customers mention this, but I always have them clear their cache/cookies and it seems to help (or at least I don't hear back from them) Now I did work with someone a few weeks ago having this issue and we found some odd things, but by the time the weekend had past and I could put in a ticket they had resolved themselves. My first question is for anyone that's having this issue. Is it just happening in the What's New section? Meaning if your in the boutique looking at new items and it's saying that you own Proud As A Peacock from Carolyn, when you click on Carolyn's name on the side and go directly to her store, does it say you own it there also. Link to comment Share on other sites More sharing options...
MariJ Posted April 26, 2016 Share Posted April 26, 2016 I just went to the Boutique and clicked on your name/store Angie. When I got to "Everyday Collection, "Batter Up", "A New Me", -- all products I've bought, the Boutique did not tell me I already purchased, which I have. In "What's New" I recently bought Cindy's "Springtime Watercolor Collection, again Boutique does not tell me I have it; same for Jopke "One Fine Day". When I went directly to each product page, it didn't say I owned them either. Actually right now the What's New section isn't telling me I've already purchased anything - including the freebie, which it usually does! None of this is a problem for me since I keep my own list and if I want to know if I have something I just search on my laptop's Finder; because I don't trust what the boutique says; it normally thinks I have a LOT! I'll look further later, I'm on my way out right now, hope this helps a bit! Link to comment Share on other sites More sharing options...
teecee Posted April 26, 2016 Share Posted April 26, 2016 I just went to the Boutique and clicked on your name/store Angie. When I got to "Everyday Collection, "Batter Up", "A New Me", -- all products I've bought, the Boutique did not tell me I already purchased, which I have. In "What's New" I recently bought Cindy's "Springtime Watercolor Collection, again Boutique does not tell me I have it; same for Jopke "One Fine Day". When I went directly to each product page, it didn't say I owned them either. Actually right now the What's New section isn't telling me I've already purchased anything - including the freebie, which it usually does! None of this is a problem for me since I keep my own list and if I want to know if I have something I just search on my laptop's Finder; because I don't trust what the boutique says; it normally thinks I have a LOT! I'll look further later, I'm on my way out right now, hope this helps a bit! Hmmm, I just tried and it seems to be fine for telling me what I've already purchased that I know I have purchased. Marilyn, are you sure you are signed in to the boutique? Link to comment Share on other sites More sharing options...
Nica Posted April 26, 2016 Share Posted April 26, 2016 Just adding my two cents... Right now, under the What's New section, it says that I've already purchased Veronica's Its Only Natural Collection (which I didn't). On the product page, it doesn't indicate that I own it, nor does it show up on her store page. I also double checked a couple of Valentina's Value Packs that I purchased recently. They both show up as owned on her store page and under "Best Value > Value Packs" Link to comment Share on other sites More sharing options...
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