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Help with Dropbox

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#1 terriscrapper


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Posted 11 February 2017 - 11:54 AM

I'm frustrated!! Two things.....I downloaded the desktop app.....I never didd get a pop up window to sign in....it shows in finder, I dragged files in....clicked on view in dropbox....takes me to a completely other site....when I go to online web site the files haven't synced.....


Also, Marji knows this...I can't load my psd files....it took over 1/2 hr....I tried to upload from web site and using upload button....I read that the files are not limited if you do it from the desktop...

About ready to pull my hair out!!


#2 JenniferZ


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Posted 12 February 2017 - 04:11 PM


Did you set up your dropbox all at once? Like did you sign up online and download your folder in one session, or did you do them on separate days? The fact that you were taken to a completely different site makes me worry that somehow a "fake" dropbox account was somehow introduced to your computer. There are phishing sites that look similar to real ones, but they are fake. You have to really check the web address, and the publisher and make sure you have the correct one.


Dropbox is: https://www.dropbox.com (Note the https -- that's important. If you think you're on dropbox's site and that "s" isn't there...you're not on the real site.)


Since you don't have any files to lose -- or if you do, make sure you get them out of your computer's dropbox folder and put them somewhere else on your computer. Then, I'd uninstall anything related to dropbox and start from scratch, making sure you go to the proper dropbox website. Then when you sign up again, make sure you have the time to complete all the steps at one time -- sign up, download the folder, etc.


Let us know how it goes!





#3 jenrou


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Posted 12 February 2017 - 09:18 PM

I once downloaded Dropbox to my desktop and had a terrible time getting rid of it. It never worked correctly. Long time ago, but who knows what it was.








#4 AngelloM


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Posted 20 February 2017 - 01:05 AM

I have an account on Dropbox create 2 years ago. I just created but didn't use it anymore. Because all of the file I kept on Google drive. Not sure how it serve. 

#5 Pab


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Posted 17 April 2017 - 04:12 AM

I love dropbox, it is worth figuring out. If I forget something I get to my home computer through my laptop using teamviewer. Then grab what I want and put it in the db folder. Then within seconds or minutes, depending on how big the file is, I have it available to grab out of the db folder and use it on my laptop. 


#6 shumi18


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Posted 17 April 2017 - 05:16 AM

I use my Dropbox account only from website, I mean online so I have never faced such issue yet!

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