Boatlady

Text tool will not work

15 posts in this topic

 I am getting a message " Could not complete your request because something prevented the text engine from being started" every time I try to add text to my page.  Sometimes it will shut down PSE14.

Does anyone have any ideas what I might be able to try so I can fix the annoying problem.

Thank you in advance for any help you can give me.

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That's so annoying...but Dianne beat me to it, it does look like it's a common error so hopefully you'll be able to get it fixed.

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Here's another link I found -

Text

I know you've probably already "reset tool"?   Have you shut down and restarted?   Maybe reset preferences?
One thing I read said it could be a corrupted font, have you recently downloaded a new one?

 

 

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2 hours ago, MariJ said:

Here's another link I found -

Text

I know you've probably already "reset tool"?   Have you shut down and restarted?   Maybe reset preferences?
One thing I read said it could be a corrupted font, have you recently downloaded a new one?

 

 

yes I have done all those things and I did download a new font so I am going to search for it. At my son in laws so he will help me later.

Thanks everyone I will let you know what works

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8 hours ago, Boatlady said:

yes I have done all those things and I did download a new font so I am going to search for it. At my son in laws so he will help me later.

Thanks everyone I will let you know what works

Yes. let us know, I did see a few other articles, but I didn't read them to see if they might help!

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Whenever I had this issue I would reset the preferences and voila....everything is working as it should. Did you get a chance to sort it out :)

 

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Yeah, reset preferences usually works for me -- but as a last resort because I hate then having to also reset all the things I'd changed to how I liked them!  
(Did that make sense :rofl:)

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If you have not got the solution yet then delete your font cache and retry!

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Thank you for everyone's help but come to find out it was my hard drive failing. My tech guy put a new one in and was able to save everything from my old one...I am up and running but had to update some stuff. I splurged and got newest PSE15 so had to move all my saved styles,etc.  This is one happy BoatLady!!!!

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57 minutes ago, Boatlady said:

Thank you for everyone's help but come to find out it was my hard drive failing. My tech guy put a new one in and was able to save everything from my old one...I am up and running but had to update some stuff. I splurged and got newest PSE15 so had to move all my saved styles,etc.  This is one happy BoatLady!!!!

Yay!  Glad it all worked out and good for you - "Better" in the long run! :)

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