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mhm45

PSE won't recognize my printer

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I have used 2 printers for the last couple of years. I use one (Canon MG7720) for cards and the other (HP Envy 4520) for most everyday things. On Monday I finished printing a pile of cards then realised that I had forgotten one. I went to print, made sure the Canon was selected, pressed Print...and it printed to the HP! I have tried my other software (Word, etc) and it goes to the Canon when that is chosen but in PSE after choosing the Canon, it prints to the HP!

Has anyone any suggestions? (i've uninstalled/re-installed the Canon). I don't want to do that with the HP unless that's the only suggestion because that one is a real pain to set up!

 

Molly McLeod

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Hi Molly

Uninstall/reinstall is what I would of suggested.  If it was mine the next step would probably be contacting Canon to see if they can help you trouble shoot it.

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