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alsoarty

Adobe 2018 CC ?

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Has anyone upgraded to CC 2018? I find that it'm getting 'static' like images when I add .pngs. I may have to contact Adobe.... I am attaching a screenshot of what I'm getting.

Screen Shot 2018-02-18 at 7.50.33 PM.png

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No I don't, I have used a previous versions Adobe CC on a trial basis, and didn't have any problems. Is there anything in the preferences that you need to change. Wish I could help more?

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I updated CC2018 and I do not have this problem. I think you should contact Addobe, they need to be able to solve this problem! Sorry for you Andrea!

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Sorry, Andrea I’ve never used this, but what a pain.  I sure wish these companies would create products that work without issues.   If you do try to contact Adobe, I had success using the community forum where people post and ask questions.   They even have moderators that will answer and it’s how I had my latest Adobe problem fixed.  Someone answered right away and a few others chimed in and stuck with me until I solved the problem.  Because, forget trying to contact Adobe themselves, to me they make it quite clear they don’t want to be bothered.   Good luck. :)

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My friend Nancie was also getting this when she pulled in a screenshot (only screenshots as far as I know, but same static), if you figure it out let me know so you can help her too! If she figures it out, I'll let you know.

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3 hours ago, Brandy M said:

My friend Nancie was also getting this when she pulled in a screenshot (only screenshots as far as I know, but same static), if you figure it out let me know so you can help her too! If she figures it out, I'll let you know.

Thanks Brandy.

Ok so here is the answer I received.... Adobe should fix 'known' problems don't you think?

https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-10189354-1422718/Untitled.jpg

Screen Shot 2018-02-19 at 11.49.17 AM.png

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