Scrap Girls Digital Scrapbooking Forum: ScrapGram - Viewing Profile - Scrap Girls Digital Scrapbooking Forum

I'm so sorry that you all experienced problems - especially what you went through Karen - that is truly frustrating. I have to say that we did test order with them earlier this year. We placed two separate orders, but they were only for a couple of pages each. We were not in love with their ordering system, but we were really happy with their product. In fact we thought the colors of their printed pages were actually truer to what you see on your monitor then their competition's. So we tried hard to steer you to a good shop to work with. We really didn't want to vouch for anyone we didn't think would do our customers right.

I will be sure to pass your feedback along to Veronica (the owner) - I know they are working on their website and hopefully these issues are going to be addressed in their update. I would also say that some of the slowness you might have experienced with the upload could be due to it being the last day of a big sale - I'd imagine that their server was fairly busy today.

If there is anyone who was not able to place their order this weekend (due to site or coupon issues) and they still want to please contact Angie - we will collect names and make sure to have them honor the sale price for you this week.

I'm truly sorry for your wasted time and overall annoyance with them! Debbie

Wow, that is so frustrating. I think Debbie posted something about this yesterday, let me go look further.


Ok, I'm back I knew I'd read something -
Here is what Debbie said ---

"Debbie Cleek Hey - Let us know if you order from Pro Digital and have any problems. They set their coupon for us up wrong and it's requiring an order of 20 pages minimum. If you don't want 20 pages they will still honor the coupon but we'll need to help you.
Yesterday, 12:23 PM"

Sorry you had so much trouble and Karen I'm so glad you could vent here.
I'm going to send this thread along to Debbie so she can read it.