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angleigh

Member Since 03 Feb 2005
Offline Last Active Yesterday, 07:41 AM

Posts I've Made

In Topic: You Already Purchased This Product

26 April 2016 - 02:06 PM

From time to time i'll have customers mention this, but I always have them clear their cache/cookies and it seems to help (or at least I don't hear back from them)  Now I did work with someone a few weeks ago having this issue and we found some odd things, but by the time the weekend had past and I could put in a ticket they had resolved themselves.

 

My first question is for anyone that's having this issue.  Is it just happening in the What's New section?  Meaning if your in the boutique looking at new items and it's saying that you own Proud As A Peacock from Carolyn, when you click on Carolyn's name on the side and go directly to her store, does it say you own it there also.


In Topic: Midwest Meet-up 2016

23 April 2016 - 10:47 AM

Either date should work for me


In Topic: Midwest Meet-up 2016

21 March 2016 - 07:24 AM

Missed this thread last week!  I'm in...I don't know of any plans I have in October so i'm pretty open


In Topic: Gift Certificates

16 December 2015 - 01:58 PM

Hi there!

 

With the gift certificates they are assigned to a specific email address.  So when you purchase it, you'll be asked to enter the recipients name, email and a message to them.  When you make the purchase it will be sent directly to them. 

 

Due to this there's not a way to purchase now and send out later, as it's all automatic.  Now what we could do is we have a little gift certificate image we could send you.  You could print it out, present it to them and then let them know they will be getting an email with their code to use.  You would then have to come back in the store and make the purchase so everything could be emailed to them.

 

As for the gift certificate counting towards automatically getting the free kit.  It doesn't count towards it.  But if you send me the order number, I can send you the free kit you would of received at the time (as long as there is one active then)

 

Hope this helps!


In Topic: Midwest Meet Up Fall 2015 ?

08 October 2015 - 08:41 AM

I hadn't even thought of that...they might like that.  I'll have to talk to them