PhotoshopScrapper Posted October 23, 2007 Share Posted October 23, 2007 All, I'm not sure what happened to my CS3 but it's no longer working properly. I can open a file from Adobe Bridge or by right clicking in explorer and chosing open with. However, if I try to open a file from the File/open menu or using ctrl-o, it pops the open file window up and quickly closes it. This renders the program unresponsive and I have to do a ctrl-alt-delete to close and reopen. I've tried doing a repair on it but that didn't help. I then uninstalled and reinstalled ... this didn't help either. I tried calling adobe last night but had to hang up before I got to an agent. I've also looked in their knowledge base and found similar problems for CS and CS2 but those fixes don't seem to apply to CS3 (the files they refer to are not on my computer). Has anyone else experienced this or a similar problem? If you have, have you found a cure for the problem? It seems (I think from the knowledge base files) to be potentially caused by a corrupt preferences file which I cannot find the CS3 version of. Any help would be appreciated. I know you all are wonderful sources for information and help. Hoping someone here can help me so that I don't have to try calling Adobe again . Thanks a bunch! Denise Link to comment Share on other sites More sharing options...
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