Hi,
I recently purchased a gift certificate from the shop at SG. I have had trouble using it. When I put the code number it, I get an error message that says either the gift certificate doesn't exist, is expired, is not activated or is disabled. I have copied and pasted the code number many times and have also typed the number in. Same error message pops up. What am I missing? I check gift certificate or coupon code. I have been in touch with SG gift shop people who have tried to help me but to no avail. I am stumped. Any suggestions? thanks